Twins Flowers & Balloons

What Customers Say

Twins Flowers & Balloons garners high praise from most customers, with many raving about their fresh, beautiful flowers and outstanding customer service. A common theme in the positive reviews is their efficiency in delivery; several customers noted how their arrangements arrived on the same day as ordered, often exceeding expectations in terms of quality. One customer even mentioned that they were pleasantly surprised by the value of a large bouquet, which included a balloon, delivered on time. The florist’s staff, particularly Ximena, received accolades for being knowledgeable and attentive, which seems to set this shop apart.

However, there are notable concerns, particularly regarding customer service responsiveness and delivery issues. A few clients expressed frustration over unreturned calls and email communications, and there were instances of flowers not being delivered as requested, especially for hospital patients. Despite these issues, the overwhelming sentiment leans positive, with many customers pledging their loyalty after experiencing reliable service. If you’re looking for a florist that offers beautiful arrangements and generally good service, Twins Flowers & Balloons comes highly recommended—just be mindful to confirm details if you're placing an important order.