Privacy Policy

Effective Date: November 30, 2025

1. Introduction

Welcome to SoFloFlowers.com ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a contact form
  • Subscribe to our newsletter or updates
  • Register for an account (if applicable)
  • Submit a listing or review
  • Correspond with us via email or other means

This information may include:

  • Name
  • Email address
  • Phone number
  • Business information (for flower shop listings)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Location data (city/region level based on IP address)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website
  • To improve and personalize your experience
  • To respond to your inquiries and provide customer support
  • To send you updates, newsletters, and marketing communications (with your consent)
  • To process and manage business listings and reviews
  • To analyze usage trends and improve our services
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, analytics, and customer support.

Business Listings

If you submit a business listing, certain information (such as business name, address, phone number, and description) will be displayed publicly on our website.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services may collect information about your use of this and other websites.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt out of receiving marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: