Florist
Renny & Reed has left customers with a mixed bag of experiences. On the positive side, many rave about the impeccable service and stunning floral designs. One reviewer hailed them as having "the best event and decor staff ever," praising the team's creativity and commitment to excellence. Another customer echoed this sentiment, sharing that they did an outstanding job at a wedding, marking it as a highly recommended choice for special events.
However, the shop has faced significant criticism regarding pricing and customer interactions. Some clients reported feeling offended when they attempted to negotiate costs. One individual shared a frustrating experience about an initial quote of $500,000 that was revised to $300,000, only for Renny & Reed to refuse further adjustments, leading to a bitter end to their discussions.
Additionally, the behavior of some staff while driving has raised eyebrows, with multiple reviews mentioning reckless driving incidents that prompted customers to reconsider their future orders.
In summary, while Renny & Reed shines in creativity and event execution, potential clients should be cautious about pricing and approach. Ultimately, it seems this shop excels in delivering beautiful designs, but customer service consistency may need attention.