Florist, Baby store, Gift basket store, Gift shop
Gift Baskets By Design SB, Inc. has garnered enthusiastic praise from the majority of its customers, reflected in a high rating of 4.9 stars based on numerous reviews. The standout feature is their exceptional customer service; many customers commend the responsive and accommodating staff who go out of their way to ensure orders are personalized and delivered promptly. For instance, one customer shared how they received real-time updates via text, enhancing their gifting experience.
Customers particularly love the attention to detail in their baskets, often noting that the quality of the products exceeds their expectations. Several reviews highlighted the variety and creativity of the baskets, making them suitable for various occasions, including anniversaries and birthdays. One reviewer mentioned that the baskets contained unexpected delights, enhancing the surprise factor.
However, there are concerns regarding the inconsistency in product quality, with a few customers reporting issues such as stale items and a lack of response from customer service regarding their complaints.
What truly sets Gift Baskets By Design apart is their commitment to customer satisfaction and the ability to create unique, tailored gift baskets that leave a lasting impression. For those seeking thoughtful gifts, this business is worth considering, despite a few isolated negative experiences.