Flowers of Palm Beach

What Customers Say

Flowers of Palm Beach (FPB) garners a mix of rave reviews and some concerning feedback. Many customers praise the outstanding service and beautiful arrangements, emphasizing the creativity and quality of the flowers. Reviews frequently highlight the staff's willingness to accommodate specific requests, often going above and beyond to ensure satisfaction. Customers appreciate the timely deliveries, especially for special occasions, noting how the arrangements can exceed expectations.

However, the experiences aren’t universally positive. A significant number of complaints detail failed deliveries or poor customer service, particularly during busy times like Mother's Day and Valentine's Day. Some customers report being unable to reach the shop for support or receiving rude responses when sharing their concerns. Notably, several reviews expressed frustration over late or undelivered arrangements, impacting special moments.

What distinguishes FPB is their commitment to customer satisfaction, as many reviewers report that the owner or staff promptly corrected mistakes when approached. For those who prioritize exceptional floral designs and responsive service, FPB might be worth considering, but keep in mind the potential for delivery mishaps during peak seasons. Overall, customer experiences suggest that while FPB has much to offer, diligence in communication may be key to a smooth experience.