Extra Touch Flowers

What Customers Say

Extra Touch Flowers has garnered a loyal customer base, praised for its vibrant, high-quality floral arrangements and exceptional service. Many reviewers rave about the freshness and creativity of the flowers, noting that each arrangement is thoughtfully designed, making them perfect for special occasions or just to brighten someone's day. The staff's personalized approach shines through as they remember customer preferences and go the extra mile to ensure satisfaction.

However, there are some recurring concerns. A number of customers reported issues with delivery timeliness, with some orders arriving later than expected. A handful of unfortunate experiences involved missing or incorrect orders, leading to frustration. While some complaints focused on the longevity of the flowers, highlighting that certain arrangements wilted within days, others emphasize the shop's responsiveness, stating staff were willing to rectify mistakes promptly.

Despite these challenges, the overwhelming sentiment reflects a strong appreciation for the shop's atmosphere, where the staff is described as kind and attentive. Overall, Extra Touch Flowers leaves a lasting impression on many, making it a go-to florist for those in the West Palm Beach area looking for both beauty and reliability.