Florist, Flower delivery, Flower market
Dial A Rose is consistently praised for its exceptional customer service, with many customers lauding Gina, the owner, for her dedication and kindness. Even those who haven't visited the shop in person highlight her willingness to assist, as one customer recalled how Gina helped them find Calla Lilies elsewhere when they were out of stock. This level of care seems to be a hallmark of the business, as numerous reviews mention her ability to create stunning arrangements under tight deadlines, like a last-minute funeral bouquet that exceeded a customer’s expectations.
Customers rave about the quality of Gina’s floral designs, often stating they are "better than imagined" and that her arrangements are not only beautiful but also long-lasting. Many clients have returned repeatedly over the years, signifying a strong bond and trust built through reliable service and artistic talent.
However, a few reviews convey serious concerns about customer service, with allegations of discrimination based on skin color. These experiences stand in stark contrast to the overwhelmingly positive feedback from others and could be an area for the business to address.
In summary, Dial A Rose excels in creating breathtaking floral arrangements and providing outstanding service, making it a florist worth recommending—though potential customers should be aware of mixed experiences noted by a minority.