Florist, Bakery, Beer store, Deli, Supermarket, Grocery store, Seafood market, Wine store
Supermarket chain with a wide selection of groceries, plus deli & bakery departments.
Customers generally appreciate their experiences at Publix Super Market at Nassau Square, noting particularly the cleanliness and organization of the store. Many reviewers highlighted the friendly staff, with special mentions for employees like Cindy from the bakery and Daniel from the deli, who have provided exceptional service. Shoppers enjoy finding a good selection of products, often at competitive prices, and appreciate the convenience of the store's location.
However, there are some recurring concerns regarding inconsistency in customer service, particularly in the deli area. Multiple reviews indicate that service can be slow and unresponsive during busy times, with incidents of customers waiting a long time without acknowledgment from staff. Some patrons noted negative interactions with certain employees, describing them as rude or unhelpful, leading to frustration.
What sets this Publix apart is its commitment to providing a clean and well-stocked environment, although some customers feel it lacks the warmth and friendliness found in other locations. Additionally, while many expressed satisfaction with the store, a few mentioned it being on the smaller side, limiting the variety of specialty items. Overall, while the store has strong offerings and a few standout employees, enhancing deli service could improve the customer experience significantly.