Florist, Flower delivery, Flower designer, Wedding store
At Big Pine Flowers, customers generally experience a blend of creativity, responsiveness, and commitment. Stepping into the shop or placing an order often initiates a positive interaction, particularly with owner Sarah, who is frequently praised for her artistic vision and attention to detail. For wedding events, clients report exceeding expectations, with breathtaking arrangements that perfectly capture their ideas and themes. One customer noted she was able to adjust to changing visions gracefully, creating a stunning floral display that had guests raving.
However, not all experiences are flawless. A notable frustration emerged when a customer received a bouquet that significantly differed from their original request. While the shop's ability to adapt due to flower availability is acknowledged, the lack of communication regarding these changes was disappointing for some.
On the whole, many appreciate the quick delivery service, especially during urgent requests, such as surprise celebrations or memorials, where arrangements have often been delivered in under two hours. Despite the occasional mix-up, the overwhelming sentiment is one of gratitude and satisfaction, especially regarding the quality of the floral arrangements and the personalized service. This combination keeps customers returning and recommending Big Pine Flowers for various occasions.