Twiggies

What Customers Say

Twiggies flower shop garners a mix of enthusiastic praise and occasional criticism from customers, painting a complex picture of its offerings. Many patrons rave about the stunning, fresh floral arrangements, often highlighting the unique selection and creativity that set Twiggies apart from other shops. The staff’s knowledge and warmth consistently receive commendations, with several customers noting how well they accommodate various budgets while ensuring the highest quality service.

However, not all experiences align with the glowing reviews. A handful of reviewers express frustration over pricing, describing it as excessive relative to the quality or longevity of the flowers. Some also cite instances of poor customer service, specifically mentioning encounters that left them feeling undervalued. On the other hand, numerous customers recount positive experiences of swift responses to order mishaps, reinforcing the shop's commitment to customer satisfaction.

The shop's atmosphere is another highlight, with many finding it inviting and beautifully designed, making it a pleasant spot to shop for flowers. While Twiggies has its share of detractors, the overwhelming majority of reviews celebrate its charm, exceptional arrangements, and the dedicated staff, making it a beloved choice in the Miami area for both casual customers and special occasions.