The Flowers Point

What Customers Say

Customers generally hold The Flowers Point in high regard, particularly praising the quality of the flowers and the exceptional service. Many reviews highlight the freshness and variety of floral arrangements available, with one customer describing them as "absolutely stunning." The affordability of their offerings is frequently mentioned, making it a popular choice among residents in Miami looking for great value.

However, there are notable concerns regarding customer service consistency. While most experiences are positive, some customers report dissatisfaction, citing unresponsive staff when requesting specific arrangements. A few reviews mention instances of receiving wilted flowers or having trouble with order fulfillment, particularly in challenging circumstances like memorial arrangements.

The shop's atmosphere is described as friendly and welcoming, although there are scattered comments about unprofessional behavior from some employees which has left customers feeling uncomfortable. Despite this, many assert they will continue to return due to the overall quality of the flowers and the shop’s dedication to customer satisfaction.

In summary, if you’re looking for beautiful, fresh flowers at competitive prices, The Flowers Point often delivers. Just be prepared for potential variability in service quality.