Florist, Flower delivery, Flower designer, Gift basket store, Gift shop, Plant nursery
Rosa Flowers & Gifts has garnered mixed feedback from customers, revealing notable strengths and substantial weaknesses. On the positive side, some patrons praise the creativity and freshness of the flowers, often highlighting the reasonable pricing and the friendly nature of the staff. Those who have experienced excellent service mention a variety of flower arrangements and appreciate the tranquil atmosphere of the shop. For instance, one loyal customer expressed satisfaction with the beautiful arrangements and personal attention received during their visit.
Conversely, numerous reviews point to significant issues, particularly regarding customer service. Many customers report encountering rude staff, including the owner, who is frequently described as dismissive and unprofessional. Complaints about the flowers' quality are also prevalent, with numerous instances of flowers wilting shortly after purchase, leaving customers disappointed. Furthermore, there are numerous mentions of unexpected price increases and additional fees, which have led to feelings of distrust among patrons.
While some have had positive experiences, many customers suggest seeking alternatives, pointing out the inconsistent nature of service and flower quality, implying that caution is warranted for potential buyers.