Publix Super Market at West Bird Center

Flower Market In-Store Pickup Online Ordering Wheelchair Accessible
Publix Super Market at West Bird Center
Services Offered

Florist, Bakery, Beer store, Deli, Supermarket, Grocery store, Seafood market, Wine store

Hours of Operation
Sunday: 7AM-10PM
Monday: 7AM-10PM
Tuesday: 7AM-10PM
Wednesday: 7AM-10PM
Thursday: 7AM-10PM
Friday: 7AM-10PM
Saturday: 7AM-10PM
About

Supermarket chain with a wide selection of groceries, plus deli & bakery departments.

What Customers Say

At Publix Super Market at West Bird Center, customer opinions are a mixed bag, highlighting both strong praise and valid concerns. Many shoppers rave about the store's cleanliness, organization, and the helpfulness of the staff. One long-time customer noted the friendly atmosphere and quality products, reflecting a deep-rooted loyalty built over decades. The store’s fresh produce selection and deli offerings are also frequently applauded, with several patrons enjoying the overall shopping experience here.

However, not all feedback shines. Some customers expressed frustration with service, particularly regarding the pharmacy's efficiency and the handling of online orders. Instances of delayed pickups, incorrect sandwich orders, and perceived lapses in hygiene standards have marred the experience for a small group. A troubling review mentioned a staff member exiting the restroom without washing hands, leading to serious trust issues among some shoppers.

In essence, while many patrons cherish the welcoming environment at this Publix, concerns about service consistency and food safety highlight areas for improvement. Overall, this location stands out for its commitment to cleanliness and variety, but potential customers might want to stay mindful of peak hours to avoid service hiccups.

Review Stats
4.6 (1,493 reviews)
84% of Recent Reviews are 4+
10% of recent comments contain positive keywords
Only 1 in 6 mention a negative experience.
Contact Information
11495 Bird Rd, Miami, FL 33165
Miami, FL 33165
Get Directions Visit Website
Features
  • Wheelchair Accessible
  • In-Store Pickup
  • Delivery Available
  • Online Ordering