Publix Super Market at The Shoppes at Quail Roost

What Customers Say

At Publix Super Market in The Shoppes at Quail Roost, shoppers generally revel in a delightful experience marked by quality produce and a friendly atmosphere. A clear majority sing praises for the store's cleanliness and organization, highlighting how it feels like a community staple. Customers love the well-stocked shelves—many have saved money through enticing BOGO deals, which makes their visits feel even more rewarding.

However, not all experiences sparkle. A handful of customers encountered issues with service, particularly at the customer service counters, where interactions were less than warm. Some reports mention employees who seemed hurried or unhelpful, contrasting sharply with the overall positive tone found elsewhere in the reviews.

Still, the majority emphasizes reliability in both the quality of products and the expertise of staff, especially in the pharmacy. Creative solutions, like personalized assistance in finding specific items, also earn commendations. Despite minor grievances regarding product availability—especially during promotions—this Publix remains a cherished spot for many, earning its reputation as "where shopping is a pleasure." Overall, the store maintains a solid standing in the community, and its strengths far outweigh its occasional shortcomings.