Publix Super Market at Plaza Del Paraiso

What Customers Say

Customers at Publix Super Market at Plaza Del Paraiso express a clear love for this spacious grocery store, especially praising its cleanliness and friendly staff. Many reviews highlight a consistently welcoming atmosphere, with workers going above and beyond to assist shoppers, such as the bakery team’s creativity in customizing cakes for special occasions. One customer even noted a manager's exceptional handling of a complaint regarding frozen products, showcasing a commitment to customer care.

However, not all experiences have been as positive. Several patrons voiced frustration regarding the deli service, with reports of long waits and rude interactions. A recurring issue is unpleasant odors in certain sections, particularly noted by customers who described an overwhelming smell of fried food, which detracted from their shopping experience. Additionally, some shoppers have raised concerns about expired items on the shelves, particularly in the meat and produce sections.

The store generally offers good value with a broad selection and reliable quality, though some have commented that prices can be on the high side. Overall, while there are areas for improvement, particularly in deli service and product freshness, the majority of shoppers appreciate the store’s cleanliness, spacious layout, and personable staff.