Publix Super Market at Market Square

What Customers Say

At Publix Super Market in Market Square, customer experiences are a mix of praise and frustration. On one hand, many shoppers rave about the store's cleanliness, organization, and friendly staff. Reviews often highlight the helpfulness of employees, particularly individuals like Megan and Claudia, who shine at the sandwich counter and customer service respectively. The store is noted for its quality products and useful services, like self-checkout and a fantastic bakery. Customers appreciate the fresh selection, including must-try pretzel rolls, making this Publix a local favorite for many.

However, issues do arise. A handful of customers express disappointment regarding the hot food counter being empty too early in the evening, leading to repeated frustrations. Some mention the store's smaller size and layout, which can be a tad confusing, especially when comparing it to larger locations. A few reviews also reflect a drop in customer service quality, with some noting that not all staff appear eager to assist.

In summary, while this Publix offers a pleasant shopping experience with high-quality products and a friendly atmosphere, it faces challenges with service consistency and inventory management. It's an ideal stop for those seeking convenience and quality, but the varied experiences suggest checking it out during peak hours.