Publix Super Market at Higate Square

What Customers Say

Walking into the Publix Super Market at Higate Square, customers are greeted with a clean, well-organized store that boasts a wide variety of fresh products. Many patrons remark on the welcoming atmosphere, highlighting the friendly staff who often go above and beyond, making shopping here a delightful experience. For example, reviewers rave about the excellent customer service, particularly in the deli where employees like Andres and Marlyn receive special mention for their attention to detail and pleasant demeanor.

However, not all experiences shine as brightly. A few customers have pointed out issues with certain products, such as selecting a chicken that turned out to be undercooked or discovering expired items among their purchases. These complaints hint at a drop in quality for some shoppers who have frequented this location for years. Additionally, some have expressed frustration with service speed, particularly in the deli, where delays have marred their experience.

Ultimately, while the Higate Square Publix excels in cleanliness and customer care, it faces challenges in product consistency and timely service. This balance between stellar moments and occasional disappointments shapes a customer experience that remains largely positive.