Pistils & Petals

What Customers Say

Pistils & Petals stands out as a beloved florist in Miami, particularly for its stunning arrangements and exceptional customer service, as reflected in an overwhelmingly positive response from customers. Many rave about the freshness and beauty of the flowers, with arrangements often exceeding expectations in both quality and design. For instance, one customer noted that their bouquet had not only impressed recipients but also lasted nearly a week. This attention to quality extends to deliveries, with clients appreciating the promptness and professionalism of the delivery staff.

However, the feedback isn't entirely positive. A small number of customers express frustration regarding their experiences, particularly concerning customer service. Issues range from rude interactions to delivery mishaps, as one customer recounted a disastrous experience with a bridal bouquet. Mixed feedback highlights a dichotomy where many experience stellar service, while others report unsatisfactory customer interactions.

Ultimately, if you're considering Pistils & Petals for your floral needs, expect beautiful, creative arrangements and a staff that often goes above and beyond. However, be mindful that experiences can vary, particularly during busy times or on special occasions.