Ode à la Rose

What Customers Say

Ode à la Rose has garnered a strong reputation among its customers for exceptional quality and creativity in their floral arrangements. Many reviewers highlight the stunning beauty and uniqueness of the bouquets, emphasizing that they often look just like the pictures online, which is not always the case with other delivery services. The Miami team, in particular, has received praise for their prompt service and remarkable attention to detail.

Timeliness is another strong point—many customers felt reassured by the punctual deliveries, often arriving right on schedule for special occasions. This reliability, paired with friendly customer service, has left a positive impression on clients, even when issues arose. For instance, one customer shared how Jeff from customer experience quickly resolved a delivery issue, going above and beyond to provide a complimentary bouquet.

However, not all experiences were flawless. A few reviews voiced disappointment about receiving arrangements that did not match the online depiction, leading to dissatisfaction, especially with higher-priced options. The issue of perceived value emerged too, as some felt they could get better deals elsewhere. Despite these hiccups, Ode à la Rose's overall trend remains positive, with many expressing eagerness to return for future orders, cherishing the creativity and freshness that the shop brings to the floral experience.