Florist, Gift shop, Wedding service
Florist offering locally-grown plants, gourmet gifts, cut-flower presentations & same-day delivery.
When considering Jenny's Flowers, customer experiences present a mixed bouquet of satisfaction and disappointment. On one hand, the shop garners high praise for its attentive service. A customer from North Carolina highlighted the helpfulness of the staff, who even assisted in crafting a personal message for a card and provided a preview of the floral arrangement via email, which created a delightful experience that exceeded expectations.
Conversely, there are notable grievances that cannot be overlooked. Several customers expressed frustration ranging from rude service to unsatisfactory product quality. A particularly harsh review detailed a failed order for a funeral arrangement, marked by an abrupt hang-up from a staff member when the customer sought assistance within a limited budget. Complaints about poor floral quality were echoed in another review, where a customer received wilted flowers on a significant occasion, compounded by an unhelpful response to their concerns.
In essence, Jenny's Flowers may deliver an exceptional experience for some, but consistency seems to be a significant concern based on these reviews. If you value attentive service and excellent communication, this shop could be worth a try, but be prepared for potential pitfalls in product quality and customer service. Choose wisely!