Flowers by Nelson

What Customers Say

Flowers by Nelson has garnered a mixed bag of reviews, embodying both delight and discontent in equal measure. On one hand, many customers rave about the stunning floral arrangements and precise attention to detail. Instances like a joyous delivery for a newborn baby’s welcome or a beautiful bouquet for a first-day hospital rotation highlight the creativity and quality that often shine through at Nelson’s. Clients frequently commend Nelson for his exceptional service, with some recounting how he went the extra mile to rectify delivery errors.

Yet, the flower shop faces a significant number of critiques, particularly concerning reliability and customer service. Several patrons reported nightmarish experiences, with late deliveries, poor-quality flowers, and rude interactions tarnishing the charm of the vibrant bouquets. Complaints about canceled orders, especially on special occasions like Mother’s Day or Valentine’s Day, reveal systemic issues that must be addressed.

Ultimately, while many customers cherish the artistry and beauty of the flowers, they find themselves at odds with the shop's service consistency. As such, potential clients may want to approach this establishment with cautious optimism, balancing expectations between a beautiful bouquet and the intricacies of service reliability.