Flowers By Grace

Traditional Florist In-Store Pickup Online Ordering Wheelchair Accessible
Flowers By Grace
Services Offered

Florist

Hours of Operation
Sunday: Closed
Monday: 9:30AM-6PM
Tuesday: 9:30AM-6PM
Wednesday: 9:30AM-6PM
Thursday: 9:30AM-6PM
Friday: 9:30AM-6PM
Saturday: 9:30AM-6PM
About

Floral design shop for all-occasion arrangements & bouquets, plus cut flowers, silk stems & gifts.

What Customers Say

The customer experience at Flowers By Grace predominantly revolves around exceptional service and stunning floral arrangements, though some negative incidents do emerge. Most patrons describe a warm welcome upon entering the shop or when placing orders, often praising the owner's professionalism and personal touch. For example, many customers highlight Ms. Grace's commitment to understanding their needs, whether it’s for birthdays, weddings, or funerals. A recurring sentiment is the beauty and freshness of the arrangements, with multiple customers noting how they exceeded expectations, as evidenced in their heartfelt thank-you messages.

However, not all experiences are positive. A small number of reviews recount issues like missed deliveries or poor communication, particularly in cases involving urgent orders or changes. One reviewer even expressed disappointment over receiving a significantly different arrangement than expected, raising concerns about quality control. Moreover, the shop’s hours have been criticized for inconsistency, leaving some customers frustrated when they found it closed.

In summary, while many cherish Flowers By Grace for its artistry and customer care, it faces challenges relating to consistency and communication that could improve the overall experience.

Review Stats
4.6 (95 reviews)
100% of Recent Reviews are 4+
66% of recent comments contain positive keywords
Only 1 in 6 mention a negative experience.
Contact Information
18156 NW 2nd Ave, Miami, FL 33169
Miami, FL 33169
Get Directions Visit Website
Features
  • Wheelchair Accessible
  • In-Store Pickup
  • Delivery Available
  • Online Ordering