Edible Arrangements

What Customers Say

Edible Arrangements appears to be a mixed bag for customers, showcasing both delightful moments and considerable frustrations. On one hand, there are glowing reviews highlighting the exceptional customer service, with individuals praising staff members who went above and beyond, crafting beautiful arrangements and ensuring timely deliveries. The freshness and creativity of the products also received commendations, with many customers delighting in the vibrant fruit arrangements and decadent chocolate-coated treats.

However, a significant number of customers reported distressing issues. Numerous one-star reviews lamented about undelivered orders, miscommunications, and rude customer service. Instances of wrong deliveries, disappointing quality of fruit, and lack of timely updates were prevalent themes. Many voiced frustration over their experiences, especially when it involved significant occasions like birthdays or anniversaries, where expectations were not met.

Despite some customers vowing to return due to exceptional service, the negative feedback underscores reliability issues that the store must address to improve overall satisfaction. In summary, while Edible Arrangements excels in creativity and some stellar customer interactions, it struggles with consistency and communication, leading to a divide in customer experiences.