Edible Arrangements

What Customers Say

Edible Arrangements draws mixed reactions from customers, showcasing a distinct divide in experiences. On the bright side, many rave about fresh, delicious fruit arrangements and prompt deliveries. Several customers, like one who praised the chocolate-covered strawberries, highlight their reliable service and the personal touches offered by attentive staff, such as helpful Jose and the team’s readiness to adapt to special delivery requests.

However, there’s a concerning undercurrent of dissatisfaction stemming from poor customer service, particularly during busy seasons like Valentine’s Day. Numerous patrons expressed frustration over uncommunicated delivery issues, unhelpful responses from staff, and some even described feeling dismissed when problems arose. One customer’s Valentine’s surprise turned into a fiasco, with the order never arriving, while others echoed similar sentiments about missed deliveries and lack of effective communication.

What truly sets Edible Arrangements apart is their appealing product line and some dedicated employees who shine amidst the chaos. If you’re looking for a beautiful, edible gift, just be prepared to navigate some potential hiccups in the ordering process. Overall, it’s a mixed bag, so perhaps tread carefully, especially during peak times.