Edible Arrangements

What Customers Say

Customer feedback for Edible Arrangements reveals a blend of admiration and frustration that highlights both strengths and areas for improvement. Many patrons, like one enthusiastic buyer, praised the stunning presentation and freshness of their fruit baskets, exclaiming, “My boyfriend loved it!” The consistent theme of excellent service shines brightly, with multiple reviews applauding staff members such as Jasmine and Gladys for their responsiveness, particularly during sensitive occasions like funerals.

Rapid delivery often leaves a positive impression, as one customer noted a last-minute order fulfilled within hours, showcasing reliability that fosters loyalty. However, not all experiences echo this sentiment. Several customers expressed dismay at poor communication, particularly regarding late or missing deliveries. "I called over 18 times, and not once did I get a response," lamented one dissatisfied customer, underlining a troubling pattern of unresponsiveness.

Though the majority report delight in the creativity of arrangements, some complaints pointed out discrepancies between online images and actual products, leading to disappointment. Despite these issues, Edible Arrangements maintains a loyal clientele who appreciate the delicious offerings and generally high-quality service, though it is clear that addressing service inconsistencies will elevate customer satisfaction significantly.