Edible Arrangements

What Customers Say

Edible Arrangements elicits a wide range of customer experiences, as reflected in the mixed ratings. Many customers appreciate the freshness and beauty of the arrangements, highlighting quick service and timely deliveries. For instance, several reviews emphasize how orders were ready shortly after placing them and how last-minute requests for same-day delivery were met with competence, often exceeding expectations.

However, a significant number of reviews express frustration over poor customer service and delivery issues. Many customers report unresponsive phone lines, with calls going unanswered or resulting in hang-ups. These concerns escalate when orders fail to arrive as promised, especially during peak times like Valentine’s Day, leading to disappointment and frustration. Customers frequently mention that despite placing orders well in advance, items either arrive late or not at all, and refund processes are cumbersome.

What sets Edible Arrangements apart is their unique product offering of fruit-based gifts, which many find delightful for occasions. Yet, the inconsistency in service quality may deter potential customers. If you value fresh arrangements and can tolerate potential hiccups in delivery, it could be worth trying, but managing expectations around customer service is crucial.