Cerezos Flowers

Flower Designer Wedding Specialist Gift Shop Delivery Service In-Store Pickup Online Ordering Small Business Wheelchair Accessible
Cerezos Flowers
Services Offered

Florist, Flower delivery, Flower designer, Gift basket store, Gift shop, Wedding service

Hours of Operation
Sunday: 9AM-2PM
Monday: 9AM-4:30PM
Tuesday: 9AM-4:30PM
Wednesday: 9AM-4:30PM
Thursday: 9AM-4:30PM
Friday: 9AM-4:30PM
Saturday: 9AM-2PM
What Customers Say

Cerezos Flowers garners a mix of praise and criticism from its customers. Many reviews highlight the exceptional quality and beauty of the floral arrangements, noting that the flowers appear fresh and are crafted with care. Customers consistently mention the creativity of the designs, often feeling their expectations were exceeded. The atmosphere in the shop seems welcoming, with staff like Carlos receiving special commendation for their personable and responsive service.

However, reliability is a recurring issue. Several customers report significant delivery delays, with flowers arriving late or not at all, particularly on high-demand days like Valentine's Day. Some express frustration over the lack of proactive communication regarding delivery problems, feeling that their concerns were not adequately addressed. Instances of poor customer service during critical moments have left a sour taste for some, as evidenced by complaints about unreturned calls and unsatisfactory resolutions.

On the brightness side, loyal customers emphasize the shop’s great value and reasonable prices, often returning for special occasions. The overall experience can be quite positive when orders are fulfilled as promised, though potential customers might want to consider delivery timelines carefully to avoid disappointment.

Review Stats
4.7 (174 reviews)
78% of Recent Reviews are 4+
42% of recent comments contain positive keywords
Only 1 in 8 mention a negative experience.
Contact Information
1721 SW 32nd Ave, Miami, FL 33145
Miami, FL 33145
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Features
  • Small Business
  • Wheelchair Accessible
  • In-Store Pickup
  • Delivery Available
  • Online Ordering