Publix Super Market On the Bay

What Customers Say

At Publix Super Market On the Bay, customers typically experience a mix of warm service and some operational challenges. Upon entering, shoppers often note the cleanliness and organization of the store, which contributes to a welcoming atmosphere. Friendly staff and a wide variety of products, including highly praised deli items, make for an enjoyable shopping experience. Many patrons especially appreciate the café and deli offerings, stating that the food is fresh and well-prepared, with specific mentions of standout items like "Nicole's Jerk Chicken."

However, not all feedback is positive. Some customers express frustration regarding parking availability, citing that non-shoppers occupy spots, making it difficult for those who genuinely intend to shop. Moreover, service issues have been reported, such as misunderstandings at the checkout and a lack of responsiveness from management in resolving these problems.

In terms of accessibility, there are calls for improved accommodations for disabled individuals, as some customers find the current provisions lacking. Nonetheless, the overall sentiment remains largely positive; many enjoy the store's atmosphere and the convenience it offers, solidifying its reputation as a go-to supermarket in the area.