Publix Super Market at Fifth & Alton

What Customers Say

Walking into the Publix Super Market at Fifth & Alton feels like stepping into a community hub where warmth and variety intertwine. Customers generally rave about the cleanliness and organization of the store, with many noting the well-stocked aisles that boast everything from fresh produce to beach towels. The friendly staff often receive accolades for their helpfulness, making shopping a pleasant affair. One shopper highlighted the exceptional service from a cashier, while another praised the bakery team for their delicious cakes.

However, the experience isn't without its bumps. Some customers express frustration over inconsistent service, particularly at the front desk, where responsiveness can vary. A few reviews mention rude encounters, specifically citing poor experiences with staff in customer service, and one patron lamented the lack of a simple cake order fulfillment on their birthday.

While great prices and a diverse product selection are frequently mentioned as highlights, concerns about service in specific departments—like the bakery and deli—remain notable. Overall, Publix shines in providing a reliable shopping destination amid the bustling environment of South Beach, even as it navigates occasional service hiccups.