Pozy, Flowers and Gifts

What Customers Say

Customers have mixed feelings about Pozy, Flowers and Gifts. Many rave about the stunning floral arrangements and the store's inviting atmosphere, especially under new management. Shoppers appreciate the friendly staff who provide personalized service, often going above and beyond to ensure customer satisfaction. For example, numerous reviews highlight the expertise of staff members, who help create tailored bouquets quickly and offer vibrant options at fair prices. One customer even commended a team member for assisting with a last-minute birthday delivery, noting the quick turnaround time.

However, concerns arise from a significant number of negative experiences. Several reviews mention poor customer service, particularly from a seemingly unapproachable staff member. Complaints about rude interactions and a lack of responsiveness when issues occur have left some customers feeling frustrated. Additionally, the pricing is a common point of contention; many feel that the value does not match the cost, with some claiming to have received subpar arrangements for high prices.

In summary, while Pozy offers beautiful flowers and a warm shopping environment, potential customers should be prepared for variable service and pricing experiences. It may be worth visiting in person if you're considering a purchase, rather than relying on online ordering.