Flowers By Crystal

What Customers Say

At Flowers By Crystal, the customer experience appears to be a delightful bouquet of positivity, with a few thorns among the petals. Most visitors describe stepping into a warm and welcoming space run by a charming mother-daughter duo, praised for their attentiveness and expertise. Whether it's for a birthday, anniversary, or wedding, customers feel understood and valued, often noting that the arrangements exceed expectations. One reviewer shared how a beautiful bouquet brought her partner to tears, while another raved about the stunning designs crafted for a significant birthday.

Quick, responsive service is a common theme, with many appreciating the florist's flexibility in accommodating last-minute requests. However, a few disgruntled customers reported receiving wilted flowers or arrangements that didn’t match what they paid for. These experiences were starkly at odds with the prevailing sentiment of satisfaction and joy. The shop’s social media presence also seems to draw in clients from afar, with many emphasizing the ease of ordering even from a different state.

Overall, while the majority of reviews celebrate vibrant flowers and personalized service, it’s wise for potential customers to clarify their expectations to avoid disappointment. The shop thrives on connections and celebrations, making it a go-to for many Miami locals and beyond.