Bella-Flor-Flowers

What Customers Say

Bella-Flor-Flowers has garnered a mixed reputation among its customers. On one hand, many reviews highlight the shop's creative floral designs and exceptional service. Customers often praise the staff, particularly mentioning the owner, Fred, for being attentive and dedicated to meeting their needs. A number of clients were thrilled with last-minute arrangements, noting the beauty of the flowers delivered for occasions like weddings and memorial services.

However, this floral shop faces significant challenges, particularly concerning reliability. Numerous customers expressed disappointment over receiving arrangements that did not match what they ordered online, leading to feelings of embarrassment, especially during sensitive occasions like funerals. The lack of communication around substitutions and delivery issues has further exacerbated frustrations. Several patrons reported being charged but never receiving their orders, citing poor customer support.

The atmosphere of Bella-Flor is generally described as friendly and inviting, yet some customers have raised concerns about the overall professionalism of the staff. While many are satisfied with the quality and price of the flowers, the recurring complaints about service inconsistency and delivery reliability tarnish the overall experience. As such, potential customers are advised to consider these aspects when ordering.