Flowers at the Gables

What Customers Say

Customers at Flowers at the Gables typically enjoy a delightful experience marked by exceptional service and beautiful floral arrangements. When patrons step into the shop or place an order, they are often greeted with fresh blooms and a friendly atmosphere, setting the tone for a positive interaction. Many reviews highlight the florist’s commitment to quality, with one customer praising a stunning arrangement that exceeded their expectations. Timeliness is another key theme, as several reviews mention reliable delivery, ensuring that flowers arrive just in time for special occasions.

However, not all experiences have been flawless. One dissatisfied customer expressed frustration over a delivery issue, claiming that their order was never fulfilled and met with poor customer service. This contrast underscores the importance of consistency in service, as the majority of reviews reflect a high level of satisfaction.

Overall, while many customers rave about the spectacular arrangements and affirm the shop as a local treasure in Coral Gables, it's crucial for the business to address and rectify any lapses in service. Balancing their stellar reputation with effective resolution strategies could further enhance customer trust and loyalty.