Bal Harbour Flowers®

What Customers Say

Bal Harbour Flowers® stands out primarily due to its exceptional customer service and the quality of its floral arrangements, as highlighted by numerous positive reviews. Customers frequently mention the beautiful, fresh flowers and the stunningly crafted arrangements that cater to individual preferences. For instance, one client praised the "gorgeous tropical arrangement" while another noted the high quality of roses used in their order. Many appreciated the added touch of receiving a photo of the arrangement before it was delivered, enhancing the transparency and trust factor.

However, mixed feedback does exist. A couple of customers faced issues with their orders, including miscommunication regarding specific requests, such as avoiding lilies and color preferences. One particularly disappointed customer cited a failure to deliver on Valentine’s Day, expressing significant frustration with the service.

Despite occasional criticisms regarding order accuracy and communication lapses, the overwhelming sentiment leans toward satisfaction with both service and product quality. Clients from afar, including those ordering from different states or countries, noted a seamless experience, indicating that Bal Harbour Flowers® excels in remote customer interactions as well. If you’re looking for a florist that prioritizes beautiful arrangements and customer engagement, Bal Harbour Flowers® could be a great option, but be sure to communicate your needs clearly to avoid any potential issues.