Flowers By Tony

What Customers Say

Flowers By Tony has garnered a mix of responses from customers, reflecting both its strengths and areas needing improvement. Many reviewers praise the quality and freshness of the flowers, with several noting that arrangements are not only beautiful but also crafted with a creative touch. One customer, a longtime patron, emphasized the artistry involved and remarked on the reasonable pricing, highlighting that the staff often goes above and beyond to ensure everything is in stock or can be sourced quickly.

Service is frequently mentioned, with many customers expressing appreciation for the friendly and attentive staff. A few customers shared positive experiences with phone orders, feeling well cared for even from out of state. However, there were notable complaints regarding reliability. A few have encountered frustrating experiences, such as unfulfilled orders and staff unfamiliarity with promotions advertised online. These issues led to at least three reviews rating the service poorly, pointing to a disconnect between customer service expectations and actual practices.

In summary, while Flowers By Tony excels in quality and creativity, reliability and service consistency have room for improvement to enhance the overall customer experience.