Westminster Florist

What Customers Say

Westminster Florist has garnered mixed reviews from customers, reflecting both commendable strengths and notable areas for improvement. Most notably, the quality of arrangements is often praised. Many customers celebrated the stunning floral designs and the attention to detail, with one describing how their bouquet evoked deep emotions. The floristry showcases creativity, with several instances of tailored arrangements that exceeded expectations for events like proms and anniversaries.

However, some customers have encountered significant issues. A recurring theme is the unreliability of delivery, especially noted during busy holidays. Several reviewers expressed disappointment over late or incomplete orders, such as a Valentine's bouquet that arrived two days late without promised chocolates. Moreover, there were reports of unprofessional customer service experiences, including rude interactions that left some feeling disheartened.

The atmosphere at the shop was generally described as warm and welcoming, with friendly staff who genuinely care about their work. Nevertheless, inconsistent service has caused frustration for some, indicating that while Westminster Florist has the potential to deliver beautiful and heartfelt arrangements, reliability and customer service require closer attention. Overall, it’s a place of great creative potential, but prospective customers should be wary of ordering during peak times.