Ruth Messmer Florist Inc.

What Customers Say

Ruth Messmer Florist Inc. is celebrated by customers for consistently delivering high-quality, fresh floral arrangements that often exceed expectations. Many patrons rave about the beauty and fragrance of the bouquets, stating that the flowers are well-organized and beautifully arranged, with numerous reviews highlighting the stunning quality of the blooms. For instance, one customer shared how a bouquet for a hospital-bound granddaughter not only arrived on time but also lifted her spirits, demonstrating the florist’s impact on emotional occasions.

The florist also garners appreciation for its reliable delivery and excellent communication, with many testimonials noting that arrangements arrive promptly and look just as advertised online. For example, a customer praised their quick service for last-minute orders, which contributed to successful celebrations like birthdays and anniversaries.

However, there are mixed reviews as well, particularly regarding customer service issues. Some customers have expressed dissatisfaction with the responsiveness of the staff, citing instances where they felt treated rudely or encountered problems with their orders. Specific complaints include inadequate substitutions and inconsistent quality in larger arrangements compared to previous orders.

Overall, while the majority of feedback leans positive, indicating that Ruth Messmer Florist is a trusted choice for beautiful floral gifts, potential customers should be aware of the occasional service hiccups that could affect their experience.