Florist, Bakery, Beer store, Deli, Supermarket, Grocery store, Seafood market, Wine store
Supermarket chain with a wide selection of groceries, plus deli & bakery departments.
Customers at Publix Super Market in Summerlin Crossings generally have a positive shopping experience, but there are some notable criticisms. Many patrons rave about the freshness of the products, particularly the deli items. One customer mentioned they went in for a sub and were impressed by the high quality of the vegetables, while another appreciated the helpfulness of the staff in navigating the store and finding sale items. Cleanliness and organization also receive high marks, contributing to an enjoyable shopping environment.
However, there's a recurring theme of inconsistent customer service. Several reviews express frustration with specific employees who were perceived as rude or inattentive, leading to feelings of being ignored. One shopper recounted waiting in vain for service at the deli, highlighting this issue. Additionally, some customers pointed out that prices tend to be on the higher side, making them contemplate shopping elsewhere, like Walmart.
What sets this Publix apart is its dedication to customer service, as well as its community-focused approach, including hiring practices for people with disabilities. While the store has its flaws, such as occasional staff indifference and price concerns, many agree that the overall quality and cleanliness make it a worthwhile stop for grocery shopping.