Publix Super Market at Colonial Crossings

What Customers Say

The Publix Super Market at Colonial Crossings garners a blend of praise and critique, making it a noteworthy option for shoppers in the area. Customers frequently commend the store for its cleanliness, organization, and friendly staff, with several reviews expressing appreciation for the helpfulness of employees, "Fantastic catering," and a general atmosphere that makes shopping enjoyable. Many patrons noted that the store is well-stocked and frequently updated, which contributes to a pleasant shopping experience.

However, there are also notable concerns. A few customers reported slow service at the deli, with one individual mentioning a frustrating 15-20 minute wait for an online order, which detracted from their overall experience. Others expressed disappointment regarding customer service encounters, highlighting a few instances where staff attitudes fell short of expectations. For example, a review detailed a negative interaction about a food order, indicating a need for consistency in customer service.

Despite these criticisms, the store generally meets customer expectations, with a majority of shoppers appreciating the quality of products and the care taken by staff. Informed shoppers should weigh these insights when considering their visit, particularly if they value customer service consistency and deli efficiency.