Floral Symphony

What Customers Say

At Floral Symphony, the customer experience is often a tapestry woven with joy and frustration. Upon entering, visitors are usually greeted by the vibrant atmosphere of fresh blossoms, with many raving about the attentive service provided by Dalia and her team. Customers frequently laud the thoughtful consultations, where their flower visions are transformed into stunning realities. One bride described her wedding preparations as a delightful journey, noting how Dalia's expertise exceeded her expectations with breathtaking arrangements that dazzled guests.

However, not all experiences are so rosy. A few customers expressed disappointment stemming from difficulties in communication, mentioning unreturned calls or unexpected closures. One couple's distress, following a wedding cancellation due to Hurricane Ian, highlighted a lack of empathy during a critical moment, contrasting sharply with the glowing reviews praising Dalia's attentiveness.

Ultimately, while Floral Symphony shines in creating memorable floral displays, particularly for weddings, inconsistencies in customer service have left some feeling frustrated. It appears that when communication flows smoothly, the results can be nothing short of spectacular, but any lapses can taint an otherwise delightful experience.