Florist, Caterer, Chocolate shop, Dessert shop, Gift shop, Gift basket store, Grocery store, Juice shop
Chain selling clever arrangements & gift baskets made up of fresh & chocolate-dipped fruit.
Edible Arrangements stands out primarily for its exceptional customer service and the quality of its products, though experiences can be inconsistent based on individual reports. Customers frequently express appreciation for the staff, highlighting their attentiveness and willingness to accommodate last-minute requests. For example, many reviewers praised employees like Ricardo Lubin and manager Alissa for their thoughtful interactions and proactive communication during deliveries, often going above and beyond to ensure satisfaction.
On the flip side, there are significant concerns regarding product quality and delivery reliability. Multiple customers reported receiving arrangements that were either poorly executed—such as wilted or spoiled fruit—or didn't match their expectations as depicted online. Instances of missing cards, incorrect items, and late deliveries were also noted, leading to disappointment, particularly for special occasions.
While many expect fresh and beautifully arranged products reflecting their prices, some customers experienced diminished value, receiving arrangements that felt lackluster or unappealing. Despite these mixed reviews, those who had positive experiences are likely to recommend Edible Arrangements for its delightful offerings and responsive service, reinforcing a solid recommendation for anyone considering a floral or fruit gift. Just be prepared for potential variability in product quality and delivery consistency.