Publix Super Market at Del Prado Crossing

What Customers Say

At Publix Super Market in Del Prado Crossing, customer experiences vary widely, but many reviews highlight the store’s cleanliness and the friendliness of its staff. Upon entering, shoppers often find a well-organized layout stocked with fresh produce and high-quality goods. Many appreciate the weekly promotions, such as BOGO offers, which add value to their shopping trips.

However, a recurring frustration relates to customer service, particularly in the deli area, where reviews indicate that attention can sometimes wane. Instances of employees being inattentive or rude have caused disappointment for some customers, detracting from an otherwise pleasant atmosphere. For example, a customer reported a lengthy wait at the deli with staff engaged in casual conversation instead of assisting patrons promptly.

Mixed sentiments also surface regarding prices; while some feel that the cost is reasonable for the quality, others argue that certain items are overpriced compared to local competitors. The bakery has also received mixed reviews, with some expressing dissatisfaction with cake quality and service.

Despite these complaints, many loyal customers appreciate the store's overall environment and are often willing to overlook minor service hiccups, valuing the quality of products and community feel that Publix strives to maintain.