The Flower Spot

What Customers Say

The Flower Spot stands out in Naples for its vibrant, artistic arrangements and exceptional customer service, as highlighted by a multitude of glowing reviews. Customers frequently commend the uniqueness and freshness of the flowers, often describing arrangements as "stunning" and "breath-taking." For instance, one customer mentioned a Valentine's Day bouquet over two feet tall that became the centerpiece of their celebration. Many reviews stress the personalized service provided by owner Lisa and her team, who seem dedicated to ensuring that each arrangement perfectly reflects the customer's intentions.

Conversely, there are noteworthy critiques regarding order fulfillment and communication issues. Several customers expressed frustration over unresponsive service, particularly concerning delivery mishaps that left them feeling neglected during sensitive times, including funerals and anniversaries. Despite this, many customers emphasized that issues were often resolved eventually, showcasing a degree of responsiveness that was appreciated when it occurred.

Overall, customers seem to feel that The Flower Spot offers a charming local experience, often better than online competitors, with a strong community focus. If you value unique, quality arrangements and are willing to navigate some potential hiccups, The Flower Spot may very well become your go-to florist.