Publix Super Market at Pine Ridge Crossing Shopping Center

What Customers Say

At Publix Super Market in Pine Ridge Crossing, customer opinions gleam with both praise and disappointment. On the sunny side, many shoppers applaud the store’s organization and variety, noting the clean atmosphere and helpful staff—"always good" and "an amazing place to shop" are common sentiments. Frequent mentions of hearty, delicious deli offerings bring smiles to faces, with some patrons specifically highlighting the warm and engaging service they received from staff members like Jason and Annie.

However, shadows loom over the deli department. A stream of complaints about lengthy wait times and unresponsive staff mar the experience for many. Some customers express frustration over repeated issues with order readiness, slow service, and perceived rudeness from deli employees. This aspect seems to consistently reveal cracks in what is otherwise a well-loved shopping venue.

Value could also see improvement, as some shoppers find the prices hoisted higher than competitors, particularly for smaller purchases. Nonetheless, the store maintains a loyal following due to its overall convenience, quality, and supportive atmosphere. As they work through staffing challenges, Publix must remember that its delightful atmosphere and fresh offerings deserve equally attentive service to match the enthusiasm of its devoted customers.