Publix Super Market at Naples Towne Centre

What Customers Say

At Publix Super Market in Naples Towne Centre, the atmosphere embodies the charming appeal familiar to loyal customers. Shoppers rave about the cleanliness and organization of the store, with many highlighting the friendliness of the staff. "Every employee is so pleasant and helpful," one patron noted, capturing the essence of the shopping experience here.

However, a few recurring issues can’t be overlooked. Customers frequently mention the deli's inconsistent service, citing instances where they faced long wait times or poor communication, particularly during busy lunch hours. One frustrated customer lamented a lack of stocked items, despite them being visible nearby, hinting at potential operational hiccups.

While the overall value seems diminished due to higher prices compared to competitors, the quality of products—especially fresh produce and fried chicken—remains a strong selling point. A user remarked that the staff is often willing to go the extra mile, exemplifying the brand's commitment to customer satisfaction, as seen in the praised expertise of employees like Angel.

Amidst the mixed reviews, it's clear that patrons appreciate the vibrant community feel and reliable service, despite occasional frustrations tied to stock and pricing issues. With a little fine-tuning, this Publix continues to be a beloved local gem.