Publix Super Market at Marketplace at Pelican Bay

What Customers Say

At Publix Super Market at Marketplace at Pelican Bay, customer sentiment generally sings praises for the well-maintained environment and outstanding service, with a rating breakdown reflecting 32 five-star reviews. Shoppers have highlighted the cleanliness and organization of the store as standout features. Many reviews celebrate the deli, specifically mentioning employees like Wezley and Sakerna for their engaging customer interactions and efficient service when crafting sandwiches.

However, some customers have expressed frustrations as well. Issues with online orders and the deli's prioritization of mobile requests have drawn criticism. There are reports of inconsistent product quality, such as stale or improperly prepared items, which detracts from the overall experience for a few visitors. Price concerns also recur, with some shoppers finding items significantly more expensive than those at other grocery chains.

Despite these challenges, the store's strong community presence, high-quality groceries, and friendly staff continue to set it apart from competitors. Many appreciate the strategic location, ample parking, and variety of products, from groceries to a well-stocked liquor store, making it a convenient choice for both daily needs and special occasions. Overall, Publix remains a favored spot for many, balancing quality with occasional hiccups in service.