Publix Super Market at Crossroads Market Shopping Center

What Customers Say

At the Publix Super Market in Crossroads Market Shopping Center, customers consistently rave about the stellar quality and cleanliness of the store. Many shoppers note that the produce is particularly fresh, with one enthusiast stating it was "the best produce in Naples." The overall atmosphere is praised for its welcoming vibe, making it a pleasant place to conduct grocery shopping.

Service is another standout feature, with numerous reviews highlighting the helpfulness and friendliness of the staff. A delightful anecdote about a birthday cake surprise encapsulates the exceptional customer care—showing just how far the team goes to brighten the day of their patrons.

On the downside, some customers express frustration over pricing, deeming it higher compared to competitors like Walmart. The deli has also drawn complaints, particularly regarding stock shortages and service during busy hours, indicating occasional reliability issues.

Despite these setbacks, many remain loyal to this neighborhood gem, enjoying the impressive selection and frequent BOGO deals. In summary, the Publix at Crossroads shines with its commitment to freshness and customer satisfaction, while minor improvements in service during peak times could enhance the overall experience.