Naples Floral Design

What Customers Say

Naples Floral Design distinguishes itself through exceptional customer service and high-quality floral arrangements, based on abundant positive feedback. Customers frequently praise Michael, the owner, for his personalized approach—often going above and beyond to ensure that orders meet specific desires. For example, one customer noted how Michael personally followed up on an overseas order, ensuring the arrangement surpassed their expectations. This level of attentiveness is echoed throughout reviews, with many stating that Michael's communication and care set their experience apart.

While overwhelmingly positive, the feedback also includes some criticisms. A few customers expressed disappointment with specific orders, highlighting issues like closed store hours leading to missed pickups and instances where arrangements did not match the quality they expected. However, these criticisms seem isolated compared to the multitude of glowing reviews, where the majority celebrate the shop's reliability and beautiful designs.

In contrast to the few negative experiences, nearly all customers recommend Naples Floral Design for any floral needs, asserting that this shop emerges as a standout choice in Naples, particularly for occasions like weddings and special events. Overall, if you're looking for a florist that combines artistry with exceptional customer service, Naples Floral Design is a solid choice.