Florist, Flower delivery, Flower designer, Gift basket store, Gift shop, Plant nursery
Midtown Flowers has garnered a strong reputation for its high-quality floral arrangements and exceptional customer service. With 44 five-star ratings out of 54 total reviews, customers consistently praise the vibrant, fresh flowers that come beautifully arranged. Many remarked on how the flowers exceeded their expectations, whether for special occasions or simply to brighten someone's day.
The service aspect is prominently highlighted, especially the owner, Bob, who is frequently described as personable and attentive. Customers appreciate his willingness to go the extra mile, whether for last-minute orders or substitutions when specific flowers aren’t available. This reliability contributes significantly to customer loyalty, with several reviews indicating that patrons choose to order exclusively from Midtown.
However, mixed experiences do exist. A few reviews noted instances of poor service, with complaints about rudeness from staff members. Some customers reported late deliveries, although many acknowledged that communication regarding delays was handled well.
Overall, Midtown Flowers shines in creativity and value, offering beautiful products that often garner glowing feedback from recipients. Despite occasional service hiccups, their commitment to quality and customer satisfaction resonates deeply with many, making them a popular choice for floral needs in Naples.