Grace Lakes Florist, Inc

Gift Shop In-Store Pickup Online Ordering Small Business Wheelchair Accessible
Grace Lakes Florist, Inc
Services Offered

Florist, Gift shop

Hours of Operation
Sunday: Closed
Monday: 10AM-4PM
Tuesday: 10AM-4PM
Wednesday: 10AM-4PM
Thursday: 10AM-4PM
Friday: 10AM-4PM
Saturday: 10AM-12PM
What Customers Say

When it comes to selecting a florist, customer feedback reveals that Grace Lakes Florist, Inc. stands out for its exceptional service, stunning arrangements, and a commitment to customer satisfaction. Many customers, like K. Enstrom and those celebrating special occasions, rave about the beauty and quality of their floral arrangements, noting that they exceed expectations. One reviewer praised the florist for creating a unique birthday arrangement that became a cherished gift, highlighting their artistry and ability to cater to specific requests.

However, the shop isn't without its mixed reviews. A couple of customers reported receiving wilted flowers, signaling a lapse in quality control. Interestingly, Grace Lakes Florist’s proactive response in these situations often turned disappointment into satisfaction. One reviewer appreciated the swift replacement of their bouquet, which ultimately showcased the florist's dedication to customer care.

Additionally, while some customers lamented a lack of courtesy over the phone, the overwhelming sentiment is one of appreciation for the attentive, friendly service from staff members like April. Overall, Grace Lakes Florist is a great choice if you value beautiful, customized floral arrangements and responsive customer service, despite occasional hiccups that the team seems committed to addressing.

Review Stats
4.5 (25 reviews)
100% of Recent Reviews are 4+
76% of recent comments contain positive keywords
Only 1 in 7 mention a negative experience.
Contact Information
997 5th Ave Pkwy, Naples, FL 34102
Naples, FL 34102
Get Directions Visit Website
Features
  • Small Business
  • Wheelchair Accessible
  • In-Store Pickup
  • Delivery Available
  • Online Ordering